Many Southwest Airlines passengers are still waiting to be reimbursed for costs they incurred during last month’s meltdown. “I’m just hoping it sticks to that time.”Ĭalifornia ‘It was horrible’: Stranded Southwest passengers still waiting to recoup costs from airline meltdown “I’m hoping this flight doesn’t delay either, because it looks like it was already ,” Huyen Nguyen said. The couple, who learned about the delay from the Spirit Airlines app, originally thought the disruptions were weather related after days of storms lashed California. They rebooked a nonstop flight at 4:45 p.m. Spirit flight back to Detroit was delayed until noon, which had a domino effect on their itinerary and would cause them to miss their connecting flight in Las Vegas, Huyen Nguyen, 24, said. They were on their way to the airport when they learned that their 10:45 a.m. Huyen Nguyen and her boyfriend, Son Nguyen, pushed a cart with their suitcases through LAX’s Terminal 5 toward Spirit Airlines ticketing counter on Wednesday morning. Fliers waited in quiet lines to check in, passengers rushed through the terminal wheeling suitcases and a handful of travelers sat throughout the floor, heads down and earphones in, with bags piled beside them. The domestic departures area at Terminal 5, which serves Jet Blue, American and Spirit airlines, appeared ordinary and orderly Wednesday morning. “It looks like airlines are taking the delays and trying to get those flights moving at some point versus outright canceling them,” Montgomery said. were canceled or delayed Wednesday after a system that offers safety information to pilots failed. World & Nation Computer breakdown sows chaos across U.S.
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